p77p Privacy Policy

1. Introduction and Scope

p77p ("we", "our", or "platform") is a trusted online betting and casino service provider in Bangladesh. This privacy policy ("policy") explains how we collect, process, store, and protect the personal information of our users.

This policy applies to the website https://p77p.cam and all related services. By using our platform, you are considered to have given your consent to the methods of information collection and use described in this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.

p77p always treats its users' personal information with the highest respect and manages data in accordance with applicable data protection laws and international best practices.

2. What Information We Collect

p77p may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification purposes)
• Email address and mobile number
• Residential address

2.2 Financial Information

• Required information related to bKash, Nagad, Rocket, Upay, or bank accounts
• Transaction history (records of deposits and withdrawals)
• Partial Visa or Mastercard details (we do not store full card numbers)

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Duration of site usage and page view data
• Login time and logout time

2.4 Gaming Behaviour Information

• List of games played and betting history
• Win and loss statistics
• Records of bonus claims and usage

3. How We Collect Information

p77p collects information in the following ways:

• Information provided directly: Information you provide directly during account registration, login, deposits, and withdrawals.
• Automatically collected information: Our servers automatically log technical data related to your browsing activity and device.
• Cookies and similar technologies: Our website uses cookies, which help remember your preferences and improve site performance (see section 7 for details).
• For verification purposes: Information collected through third-party verification services to confirm identity and prevent fraud.
• Support communications: When you contact us via live chat or email, the details of that conversation may be stored.

4. Purpose of Using Information

p77p uses your personal information only for the following legitimate purposes:

4.1 Account Management and Service Delivery

To create and manage your account, process transactions, provide bonuses and rewards, and ensure gaming services.

4.2 Identity Verification and Security

To confirm your identity and protect account security in order to prevent fraud, money laundering, and unauthorised access.

4.3 Customer Support

To provide prompt and effective responses to your complaints, questions, and support requests.

4.4 Service Improvement

Analytical data is used to improve the functionality, user experience, and service quality of our platform.

4.5 Responsible Gaming

To monitor your gaming behaviour to help set responsible play limits and to identify tendencies toward problematic gaming.

4.6 Legal Compliance

Information is used as necessary to comply with applicable laws, regulations, and regulatory guidelines.

5. Data Storage and Security

p77p follows industry-standard technical and administrative measures to protect your information:

• SSL Encryption: Our website and all data transfers are protected by SSL/TLS encryption.
• Secure Servers: Your information is stored on secure, encrypted servers and protected from unauthorised access.
• Access Controls: Only authorised staff may access your information for specific purposes.
• Regular Security Audits: We conduct regular security assessments, identify vulnerabilities, and address them.
• Data Retention Policy: Information is retained for as long as your account is active and for any subsequent legally required period. It is then securely deleted or anonymised.

However, transmitting information over the internet or storing it electronically is not completely secure. We make every effort to provide the highest level of protection, but we acknowledge that no method is 100% impenetrable.

6. Sharing Information with Third Parties

p77p does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

6.1 Service Provider Partners

Necessary information may be shared with trusted third-party providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfers), identity verification, and technical support. These partners are required to operate under strict confidentiality agreements.

6.2 Game Software Providers

Minimum necessary information may be processed with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, or others for the purpose of running games.

6.3 Legal Obligations

Information may be shared with authorities if required by a court order, a lawful request from a law enforcement agency, or applicable law.

6.4 Fraud Prevention

Information may be provided to relevant authorities where necessary to detect and prevent fraud, money laundering, or other unlawful activity.

7. Cookies and Tracking Technologies

Cookies are small text files that our website stores in your browser. p77p uses the following types of cookies:

• Essential Cookies: Required for login sessions, security tokens, and core site functionality. Without these, the site will not work properly.
• Functionality Cookies: Used to remember your preferences and settings, such as language selection or game preferences.
• Analytics Cookies: Collect anonymous statistics to help us understand how the site is being used — this helps with site improvement.

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

8. Your Rights

As a user of p77p, you have the following rights regarding your own information:

• Right of Access: You have the right to know what types of information we hold about you.
• Right to Rectification: If your account contains incorrect or incomplete information, you can request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained for a specific period due to legal obligations.
• Right to Restrict Processing: In some cases you may request that the processing of your information be restricted.
• Right to Data Portability: You may request that information you have provided be made available in a structured, commonly used digital format.
• Right to Object: You may object to your information being used for specific purposes.

To exercise these rights, contact us at [email protected] or speak with our support team via 24/7 live chat.

9. Privacy of Minors

p77p provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.

We take steps to verify age at the time of registration. If we have credible evidence that a user is a minor, we will immediately suspend their account and delete all associated information.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10. Changes to This Policy

p77p may update this privacy policy from time to time. This policy may be revised when there are changes to services, legal requirements, or business processes.

For significant changes, we will take the following steps:

• The "Last Updated" date at the top of the policy will be changed.
• Registered users may be notified by email.
• A notice may be displayed on the platform.

Continued use of our services after changes are made will be considered your consent to the updated policy. Visit this page regularly to stay informed about the latest version of the policy.

11. Contact

If you have any questions, concerns, or requests about this privacy policy, please contact us:

• Live Chat: Direct support in Bengali 24/7
• Email: [email protected]

Our privacy team generally aims to respond to your request within business days. For urgent data protection matters, our 24/7 live chat service is always ready to assist you.