Frequently Asked Questions
p77p FAQ —
All your answers in one place
From opening an account to withdrawing money to bKash — find clear and straightforward answers to all your questions about p77p on this page.
p77p is a popular online betting and casino platform in Bangladesh. Every day, many players ask us about creating accounts, deposit methods, bonus rules, game rules, and security. This FAQ page has been created to provide detailed answers to all those common questions. Below you will find questions and answers arranged in five categories — click on any category or simply scroll down.
Account and Registration
To open an account at p77p, you need an active mobile number, a personal password, and your correct details. Sign up by entering your name, mobile number, and password in the registration form. The whole process takes just a few minutes. Please note that each person may only create one account.
You must be at least 21 years old to open an account at p77p and use any gaming or betting features. This platform is strictly prohibited for minors. You may be asked to verify your age during the account verification process.
If you forget your password, use the "Forgot Password?" option on the login page. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you run into any issues, contact the 24/7 live chat support — help is available in Bengali.
No. According to p77p policy, only one account is allowed per player. Attempting to create multiple accounts may result in all accounts being suspended or cancelled, and bonuses may be forfeited. This rule is strictly enforced to maintain a fair playing environment.
For account verification, you generally need to submit a clear photo of your national ID card or passport. This is required to confirm your identity and ensure account security. Once verification is complete, you will have full access to all features, including withdrawals. Contact live chat for assistance.
Deposits and Withdrawals
Deposits from bKash to your p77p account are usually instant or completed within a few minutes. Your balance updates automatically once the transaction is confirmed. It may take a little longer during peak times. If your balance does not appear within 30 minutes, contact live chat with a screenshot.
The minimum deposit amount at p77p is ৳500 across all payment methods. This applies to bKash, Nagad, Rocket, Upay, and bank transfer. There is an opportunity to receive a welcome bonus on your first deposit, so keep the amount in mind.
Withdrawals from p77p to Nagad are usually processed within 15 minutes to 2 hours. Once the withdrawal request is verified, it is sent promptly. The same timeframe applies to bank transfers. KYC must be completed before your first withdrawal.
The minimum withdrawal amount at p77p is ৳1,000. No additional fees are charged for withdrawals under normal circumstances. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction charges. When all conditions are met, the withdrawal process is straightforward and fast.
Yes, p77p supports both Rocket and Upay as payment methods. You can also use bKash, Nagad, and direct bank transfer. The minimum deposit amount is ৳500 for all methods. Choose your preferred method and transact securely.
If you experience any issue with a transaction, contact our support team immediately via live chat — available 24 hours a day, 7 days a week in Bengali. Having a screenshot and reference number of the transaction on hand will help resolve the issue faster. You can also reach us by email: [email protected]
Games and Gameplay
To bet on BPL (Bangladesh Premier League) matches, log in to your p77p account and go to the cricket section. Both pre-match and in-play betting options are available. You can bet on various markets including match winner, total runs, and wickets. Check the odds carefully before placing a bet and choose your amount.
Yes, p77p is fully mobile-friendly. Access the website directly from the browser on any Android or iOS smartphone and enjoy all games including slots, cricket betting, and live casino. The entire site works smoothly on mobile without needing to download a separate app.
RTP (Return to Player) is the theoretical percentage of total bets that a game returns to players over the long term. A higher RTP means players theoretically get more back. However, this is not a guaranteed outcome — it is a statistical average. Check the game provider's information on RTP when choosing a game.
Yes, p77p's live casino section features real dealers from world-class providers like Evolution Gaming and Ezugi, who run the games live from a studio. Through live streaming, you can interact with them in real time. It offers a highly realistic casino experience.
Aviator is a crash game by Spribe. In the game, a plane takes off and the multiplier increases steadily. You need to cash out before the plane crashes. If you cash out in time, your bet amount is multiplied by that multiplier. It is a fast-paced and exciting game.
Bonuses and Promotions
p77p offers new players a 150% first deposit bonus, up to a maximum of ৳10,000. This means if you deposit ৳5,000, you can start playing with a total of ৳12,500. This bonus is added automatically on your first deposit. Make your first deposit after registering to receive the bonus.
A wagering requirement is a condition that specifies how many times you must wager a bonus amount before you can withdraw it. The wagering requirement for p77p's welcome bonus is 25x. This means once you have wagered 25 times the bonus amount, you can withdraw any winnings from the bonus. Meet this condition by placing bets across various games.
The p77p VIP program has three tiers — Bronze, Silver, and Gold. By playing regularly and staying active, you can move up to a higher tier automatically. Weekly cashback goes up to 0.3% at Bronze tier, 0.7% at Silver, and 1.0% at Gold.
Yes, p77p regularly offers special reload bonuses, cashback offers, and weekly promotions for regular players. Special betting offers are also available during major tournaments like IPL and T20 World Cup. Check the promotions section regularly or ask via live chat to stay up to date on the latest offers.
A bonus may be cancelled due to creating multiple accounts, registering with false information, violating bonus terms, or unusual betting patterns. p77p aims to ensure fair use of all bonus offers. Check the terms and conditions page for the full details of any bonus. Play honestly and enjoy the bonuses.
Safety and Responsible Gaming
p77p uses the highest standard of SSL encryption to keep all personal and financial information secure. Your data is never sold or shared with third parties without authorisation. Our entire system operates under a fair play policy. Read our privacy policy to learn more about security.
Yes, p77p places the highest importance on responsible gaming. You can temporarily close your account for a set period or self-exclude if you wish. Contact our support team via live chat to use this feature. Gaming is for enjoyment — it should never become a source of financial stress.
p77p offers the option to set deposit limits as part of responsible gaming. You can set daily, weekly, or monthly deposit limits. Use your account settings or contact live chat support to set these limits. Set your own limits and play in a planned manner.
If you feel that gaming is having a negative impact on your daily life or financial situation, take a break and talk to someone you trust. p77p always supports responsible gaming. Visit our responsible gaming page for more information and guidance. Contact live chat directly for help.
p77p only provides games from reputable and verified game providers — such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and Ezugi. These providers' games use internationally recognised RNG (Random Number Generator) technology, which is completely fair and unpredictable. p77p does not control any game outcomes.
Still have questions? We are here to help
Our 24/7 Bengali support team is always by your side. Contact us via live chat or email — get fast and easy solutions.
Email: [email protected] | For ages 21 and above — play responsibly